Terms & Conditions


1.1 We are the promoter of the Offer. Any reference to we/us/our includes our directors, sponsors, agents or consultants, where the context allows for it.

1.2 These Terms apply to the Offer and to all information (including promotional or advertising material that is published) in relation to the Offer.

1.3 We are not responsible for any loss or damage which you or any third party may suffer as a result of you taking up the Offer.

1.4 We are not responsible if you are not able to successfully take up the Offer for any reason, including because of an interruption in services or a technological failure.

1.5 We reserve the right to amend these Terms.

1.6 We can end the Offer with immediate effect with or without notice to you. If this happens, you waive (give up) any rights, which you may have against us and you will have no claim against us.

1.7 If there is a dispute in respect of these Terms or the Offer, our decision is final and binding and no correspondence will be entered into.

1.8 The Offer cannot be used together with any other similar offer or campaign promoted by us or Emirates Airlines.



1.1 This Offer only applies to:

1.1.1 flight ticket purchases originating from South Africa
1.1.2 specific round-trip flight tickets for routes permitted by the Airlines.
1.2 The Offer does not apply to domestic routes, code share flights and/or internal/add-ons (such as lounge access, transfers etc).


2.1 Bookings are non-transferable. This means that once you have made a booking in one person’s name, you cannot transfer it into another person’s name.

2.2 The Offer applies to published Standard available fares and does not include any previously discounted fares or internet and other promotions.

2.3 Flight tickets may be purchased for business or leisure purposes using the Offer.

2.4 For purposes of these Terms, a “Child” is a person between the ages of 24 months and 11 years and 11 months and an “Infant 0 to 23 months.

2.5 The price of the air fare payable, taking into consideration the relevant discount savings under the Offer, is not guaranteed if the booking is not completed.

2.6 We will not be held responsible for any loss claim or damage suffered resulting from a change in the prices of fares.

2.7 Refunds may be requested, but any refund application will be subject to Airlines’ terms and conditions and will incur cancellation penalties.

2.8 You may be charged a fee should you require any changes to your Airlines flight ticket as well as A Service Fee by the Issuing Agent, book and go Team. This fee will be determined by the Airlines as well as the Issuing Agent in their sole and absolute discretion at the time of the change:

2.8.1 Service Fee’s applicable over and above Emirates airlines costs to Change or Refund as per below: Change/ Reissue: R150 Service Fee Cancellation: R150 Service Fee